Shipping policy

Shipping Policy

At MSP, we are committed to ensuring your order arrives safely and on time. Please review the following information regarding our shipping policies.

Processing Time:
All orders are processed within 1-2 business days. Orders placed after 3 PM will be processed the following business day. Orders are not processed, shipped, or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary based on your location and selected shipping method. Please note that shipping delays can occasionally occur due to unforeseen circumstances.

Domestic Shipping:
We offer a variety of shipping options across the country to meet your needs. Standard shipping typically takes 3-7 business days, while expedited options are available at an additional cost.

International Shipping:
For international orders, shipping rates and delivery times will vary depending on the destination country. Customs, duties, and taxes are the responsibility of the customer.

Order Tracking:
Once your order has shipped, you will receive a confirmation email with tracking information. You can track your order through our website or the carrier’s website using the provided tracking number.

Damaged or Lost Packages:
We take great care in packaging your items to prevent damage during transit. However, if your order arrives damaged or is lost in transit, please contact our customer service team immediately. We will work with the carrier to resolve the issue as quickly as possible.

Shipping Restrictions:
Certain products may have shipping restrictions due to their size, weight, or material composition. If your order contains restricted items, we will notify you and provide alternative shipping options.

Contact Us:
If you have any questions about our shipping policies, or if you need assistance with your order, please feel free to reach out to us at info@mspexport.com